We use some essential cookies to make this website work. These cookies are used to improve your website experience. To find out more about the cookies we use, see our Privacy Policy.
We’d also like to use analytics cookies so we can understand how you use the service and make improvements.
Use these toggles to turn accept or reject individual cookies. To find out more about the cookies we use, see our Privacy Policy.
We are Concr Limited, (in this Notice, we refer to ourselves as Concr, "we", "us", and "our").
This Privacy Notice explains what information about you we collect, what we do with it, and how you can control it. This notice applies to this website (our Site).
If you have any questions about how we handle your personal information, please contact us at info@concr.co.
We'll collect technical, contact, account, communication and other information about you. We do this if you:
Technical Information
phone number
Internet Protocol (IP) address
login information (social log-in ID/email address)
browser type and version (and browser plug-in types and versions)
device IDs
operating system
hardware version
device settings (e.g. language and time zone)
time zone setting
file & software names and types (associated with your device and/or the Site)
information relating to your mobile operator or Internet Service Provider (ISP).
Information about your visit
full Uniform Resource Locators (URL)
clickstream to, through and from our Site (including date and time)
pages and services you viewed or searched for
demographic information (including age and gender)
page response times
download errors
length of visits to certain pages
page interaction information (like scrolling, clicks, and mouse-overs)
traceable campaign links (e.g. in emails or via tracking URLs)
methods used to browse away from the page
To ensure content from our Site is presented in the most effective manner for you and for your device.
To understand how people use our Site and our services, and how we can improve our Site and our services.
To use data analytics to improve our Site, products/services, marketing, customer relationships and experiences.
It is important for us to continually learn and improve (and we balance this with your own rights).
For any cookies which aren't necessary for our Site or App to operate, with your consent.
Contact Information
first and last name,
email address,
postal address,
phone number(s),
Communications Information
emails,
texts & other digital messaging,
calls,
letters,
survey responses,
any in-person conversations you have with us.
To reply to you, including answering any questions and troubleshooting any issues you may have with our Site or our services.
To administer any forms or surveys you complete.
It is important for us to help you use our Site and our services, and to understand how we can improve.
It is part of a contract we've agreed to with you.
Contact Information
Manage our relationship with you.
Make personalised suggestions and recommendations to you.
Update you about technical changes or other service updates (for example, if we update our terms).
Ask you for feedback.
Use data analytics to develop insights, and to improve our Site and services, marketing, customer relationships and experiences, including combining and anonymising individuals' information.
It is part of a contract we've agreed to with you.
It is important for us to manage our business and our Site.
It is important for us to help you use our Site and our services, and to understand how we can improve.
Contact Information
Marketing preferences
if you have opted-in to marketing or out of marketing,
any specific marketing preferences.
Send you direct marketing, includes news, updates, or asking you to complete a survey
If you are a consumer, we do this with your consent.
If you are or work for a business or other organisation, we do this because it is important to us to grow or manage our business, or with your consent.
We also do this to comply with the law.
We may share your personal information with our group companies, our service providers and professional advisors, our business partners, and if we are legally required to.
We may share your personal information with:
Service providers help us with things like:
Our service providers will only use your information to provide their services to us.
We are based in the United Kingdom.
We may transfer your personal information outside the UK (or, if you are in the European Union ("EU") or European Economic Area ("EEA"), outside of the EU/EEA:
We may also store your information with third parties who work with us to help us to provide our services to you.
If we transfer your information internationally, we will take steps to ensure your information is legally protected. We update our partners and service providers as we grow, and will update this Notice regularly. For more information about how we currently transfer and protect data, please contact info@concr.co.
You're in safe hands. We protect your information in various technical, organisational and contractual ways:
We may link to other websites (including apps). The websites will have their own privacy information, which you should read before using or sharing personal information with the site.
We are not responsible or liable for these websites, any content on them, or their policies and notices. A link does not mean we endorse the views of the linked website. We have no control over the availability of any of these websites.
We usually don’t keep your information for any longer than we need to, but we might keep it for longer if we need to fix an issue or keep records.
We will usually keep personal information:
We may keep your personal information for longer:
If you opt-in to marketing from us and later change your mind (or object to any other use of your personal information), we may keep a record of your opt-out or objection for longer so we can demonstrate we respect your preferences.
We may combine and anonymise individuals' information, and we may keep anonymised information indefinitely.
If you are in the UK or the EU, you have rights over your personal information (just so you know, these aren't absolute). Please ask us and we would be happy to help.
If you are in the UK or the EU, you may have the right to:
These rights are not absolute – if a right doesn't apply, or only applies to some of your information or some of the things we do with it, we'll let you know as part of our reply to you.
If you would like to exercise any of these rights over your information, you can contact us at info@concr.co.
If you have any concerns, you have the right to make a complaint to a data protection supervisory authority.
We last updated this Notice in August 2022.
Our Site uses cookies and/or other similar technologies such as device-IDs, pixel tags and web beacons to collect and store information about you.
Cookies are usually pieces of information or code that a website transfers to or accesses from your computer or device to store, and sometimes track, information about you.
Cookies let websites remember you and your preferences, manage different features and content, store searches, and personalise content.
Our Site uses cookies (alone or combined) to create a unique device ID, and to distinguish you from other users. This helps us to improve your experience and improve our Site.
Some cookies only last while you use our Site. Some cookies are used to remember you when you visit again and will last for longer.
We use strictly necessary cookies if it is in our legitimate interests (balanced with your rights). We use all other cookies with your consent.
These are cookies that are required for the operation of our Site and under our Terms with you. They include, for example, cookies that enable you to log into secure areas of our Site or (on other sites) use a shopping cart.
cookie name:
Why we use it
The website relies on PHP sessions to maintain sessions across web
What it is used for
This cookie will expire as soon as the session expires.
cookie name:
Why we use it
When you log into the control panel, you’ll get an authentication cookie used to maintain your authenticated state. The cookie only stores the information necessary to maintain a secure, authenticated session.
What it is used for
The cookie will only exist for as long as the user is authenticated.
cookie name:
Why we use it
To facilitate CSRF protection.
What it is used for
The cookie will expire as soon as the PHP session expires
These may be used to recognise you when you return to our Site. This enables us, subject to your choices and preferences, to personalise our content, greet you by name and remember your preferences (for example, choice of language or region).
cookie name:
Why we use it
Remembering username on login duration
What it is used for
The cookie will exist for the given duration to remember the username on the login form
cookie name:
Why we use it
Concr Cookie Consent Acceptance
What it is used for
The cookie is only generated once you have accepted the cookie policy and will last for 90 days
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our Site and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.
cookie name:
Why we use it
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.
What it is used for
2 years
We may also work with advertising networks that gather information about the content on our Site you visit and on information on other websites and services you visit. This may result in you seeing advertisements through our Site or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off see below or visit http://www.youronlinechoices.c....
The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off.
If you want to disable cookies on our website, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.
We may also separately prompt you regarding our use of cookies on the Site.